Nauset Youth Alliance

 

Frequently Asked Questions
 

Stony Brook Program & Office Phone: 508-896-7900

Eddy Program Cell Phone: 508-237-3487

In case you’re wondering about something, you may find your answer here. If not, please let us know so we can answer your questions or concerns.

 

NYA 2020-2021 Parent Handbook

 

Executive Director: David Rost drost@nausetyouthalliance.org

Office hours Monday – Friday 10:30 AM to 6 PM
Telephone: 508-896-7900


Billing, Registration, Child Schedules:

David Rost drost@nausetyouthalliance.org

Office hours Monday – Friday 10:30 AM to 6 PM
Telephone: 508-896-790



Enrichments: (Not Available 2020-21)

David Rost drost@nausetyouthalliance.org 
Telephone: 508-896-7900


Issues regarding your child:

Please speak with the site coordinator or the director with questions and concerns about your child’s experience at NYA, either by phone or in person. School administrators should not be contacted with matters concerning NYA as we are independent.


 

What, when, where, why, how questions

 

When is my bill due?

Upon receipt. We invoice every 2 weeks (on Mondays unless a holiday) and payment is expected before the next billing cycle. There will be times when we bill in 3-week cycles to better align with the school calendar.

How can I pay?

  • Our enrollment system, CommunityPass, accepts payment online (MC, Visa, Discover). Please note that only payment in full can be made at the site. If you need to make a partial payment by credit card, please contact the office.
  • Checks can be mailed to PO Box 541, Brewster, MA 02631 OR handed to a site coordinator OR brought into the NYA office at Stony Brook. Cash can also be accepted by site coordinators or office personnel.
  • ***Please do not send payment in with your child.***
  • Credit card payments can also be made in person at the office or over the phone.
  • We do not store credit card numbers, but you can set up automatic payments in your CommunityPass account.

My child is absent from school. Do I have to notify NYA about this?

It’s always a good idea to leave a voicemail (508-896-7900) or send an email to the director.
We do rely on the schools’ attendance lists and if your child is not in school or is dismissed early, we will automatically mark him/her absent from NYA. 


My child is going home on the bus / being picked up after school/ is going to a friend’s house after school. Whom do I notify?

The child's school and NYA must be notified of any dismissal changes. Please use ParentSquare, email, or call the school AND call or email NYA. Your child should be made aware of any change prior to coming to school.

If we have not been notified properly, we will keep the child with us.
There are no credits issued for days a child is absent. 


My child is absent/has been dismissed from school. Can I drop him/her off for after school anyway?

No, if a child is absent or dismissed from school for whatever reason they may not attend after school on that day.


Can I make last minute changes to my child’s schedule?

USUALLY.... We understand schedules change because of other activities, sports, lessons, parental obligations and the like call for rearranging after school schedules. We require ONE WEEK’S notice for removing a child on a contracted day or days. We can usually accommodate adding a child on a day he/she does not normally attend and this is billed as an extra day. We do not allow swapping days and there is no credit for days a child does not attend. All extra days are billed at the applicable full day rate of regardless of how long the child stays.


There's a half-day of school. Does NYA start at dismissal time? 

YES!! We start at 11:00 am on those days when school dismisses early. Please send a lunch and beverage as the school cafeterias are closed on these days. Note that we will charge a $35 daily fee for our extended days instead of the usual daily fee. This helps to cover the cost of staffing and planned activities.


How do I add someone to my pick-up list?

All changes to persons allowed to pick up your child are to be made in your CommunityPass account.


Can my child/ren do enrichments if we are not members of NYA? WE'RE LOOKING FORWARD TO OFFERING ENRICHMENTS AGAIN THIS COMING SCHOOL YEAR.

Yes! Many of our enrichments run two sessions and we give non-NYA members priority for the first sessions beginning right after school. NYA members whose children attend on a day of the enrichment receive a discount.


How do I know if my child has been enrolled in an enrichment?

Enrollments for enrichments are made through CommunityPass. You will receive confirmation notices or be notified if your child is on a waitlist.


Where can I find out about upcoming enrichments?

Flyers are available via backpacks, at sign-out tables and are posted on our website under Programs / Enrichments. Registration will go through the CommunityPass system.


How do I sign up for a fundraiser? We are planning to re-instate our fundraisers for 2021-22. Opportunities to volunteer will be available.


What’s for snack? We are hopeful we can expand beyond pre-packaged snacks soon.

Nauset Youth Alliance

Stony Brook Elementary School

(Main Office)
384 Underpass Road
PO Box 541
Brewster, MA 02631-0541

(508) 896-7900

Eddy Elementary School

2298 Main Street
Brewster, MA 02631

(508) 237-3487

Contact / Directions

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